{"id":1811,"date":"2022-11-09T17:00:23","date_gmt":"2022-11-09T16:00:23","guid":{"rendered":"https:\/\/www.fabitalydesign.com\/?page_id=1811"},"modified":"2023-03-29T18:01:06","modified_gmt":"2023-03-29T16:01:06","slug":"warranty-and-complaints","status":"publish","type":"page","link":"https:\/\/www.fabitalydesign.com\/en\/warranty-and-complaints\/","title":{"rendered":"Warranty and Complaints"},"content":{"rendered":"<p>[vc_row css_animation=&#8221;fadeIn&#8221;][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: center;\">        <div class=\"breadcrumb-container theme5\">\r\n                    <ol>\r\n                    <li >\r\n            <a title=\"\u00bb\" href=\"#\">\r\n                <span>\u00bb<\/span>\r\n            <\/a>\r\n            <span class=\"separator\">\u00bb<\/span>\r\n        <\/li>\r\n                <\/ol>\r\n            <script type=\"application\/ld+json\">\r\n        {\r\n            \"@context\": \"http:\/\/schema.org\",\r\n            \"@type\": 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-moz-border-left-colors: none;\r\n            -moz-border-right-colors: none;\r\n            -moz-border-top-colors: none;\r\n            border-color: rgba(0, 0, 0, 0) rgba(0, 0, 0, 0) rgba(0, 0, 0, 0) #cccccc;\r\n            border-image: none;\r\n            border-style: solid;\r\n            border-width: 13px;\r\n            content: \" \";\r\n            display: inline-block;\r\n            height: 0;\r\n            line-height: 0;\r\n            position: absolute;\r\n            right: -26px;\r\n            top: 0;\r\n            width: 0;\r\n        }\r\n\r\n        .breadcrumb-container.theme5 .separator {\r\n            display: none;\r\n        }\r\n\r\n    <\/style>\r\n        <style type=\"text\/css\">\r\n        .breadcrumb-container{}\r\n.breadcrumb-container ul{}\r\n.breadcrumb-container li{}\r\n.breadcrumb-container a{}\r\n.breadcrumb-container .separator{}\r\n    <\/style>\r\n    <script>\r\n            <\/script>\r\n            <\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;fadeInLeft&#8221;][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: justify;\">We make sure your online purchases are safe, we use certified electronic payments, accurate packaging and a full product guarantee for this.<\/p>\n<p style=\"text-align: justify;\">All the items in our e-shop, in fact, are covered by a 24-month warranty for lack of conformity.<\/p>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row css_animation=&#8221;fadeInRight&#8221;][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: justify;\"><strong>RETURN FOR DEFECTS OR NON-CONFORMITY<\/strong><\/p>\n<p style=\"text-align: justify;\">If the purchased product is damaged due to transport or production defects, Fab Italy Design undertakes to replace the product under warranty and without any charge.<\/p>\n<p style=\"text-align: justify;\">To exercise this right it is necessary: \u200b\u200bwithin 5 days from the date of receipt of the goods, to send a written communication addressed to Fab Italy Design via email to &#105;&#x6e;f&#111;&#x40;f&#97;&#x62;i&#x74;&#x61;&#108;&#x79;d&#101;&#x73;i&#103;&#x6e;&#46;&#x63;&#x6f;&#109;, indicating the references to the order, the damaged or defective product and the details of the flaw detection. Our Customer Service will contact you to arrange the replacement.<\/p>\n<p>[\/vc_column_text][vc_empty_space][vc_empty_space][\/vc_column][\/vc_row][vc_row css_animation=&#8221;fadeInLeft&#8221;][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: justify;\"><strong>Important<\/strong><\/p>\n<p style=\"text-align: justify;\">The product to be replaced must be carefully sealed in its original packaging.<\/p>\n<p style=\"text-align: justify;\">Fab Italy Design will make the replacement to the address indicated on the invoice as soon as possible.<\/p>\n<p>&nbsp;<\/p>\n<p>Online Dispute Resolution:<\/p>\n<p><b><p><a href=\"http:\/\/ec.europa.eu\/consumers\/odr\/\" target=\"_blank\">http:\/\/ec.europa.eu\/consumers\/odr\/<\/a><\/p>\n<\/b>[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row css_animation=&#8221;slideInUp&#8221;][vc_column]\n\t\t\t<div class=\"nm_btn_align_center\">\n\t\t\t\t<a href=\"https:\/\/www.fabitalydesign.com\/contatti\/\" class=\"nm_btn nm_btn_lg nm_btn_border_rounded\" title=\"Contatti\" style=\"color:#000000;\">\n\t\t\t\t\t<span class=\"nm_btn_title\">Contattaci<\/span>\n\t\t\t\t\t<span class=\"nm_btn_bg\"><\/span>\n\t\t\t\t<\/a>\n\t\t\t<\/div>[vc_empty_space][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We make sure your online purchases are safe, using certified electronic payments, accurate packaging and a full product warranty.<\/p>\n","protected":false},"author":2,"featured_media":961,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"aioseo_notices":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/www.fabitalydesign.com\/en\/wp-json\/wp\/v2\/pages\/1811"}],"collection":[{"href":"https:\/\/www.fabitalydesign.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.fabitalydesign.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.fabitalydesign.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fabitalydesign.com\/en\/wp-json\/wp\/v2\/comments?post=1811"}],"version-history":[{"count":2,"href":"https:\/\/www.fabitalydesign.com\/en\/wp-json\/wp\/v2\/pages\/1811\/revisions"}],"predecessor-version":[{"id":2709,"href":"https:\/\/www.fabitalydesign.com\/en\/wp-json\/wp\/v2\/pages\/1811\/revisions\/2709"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.fabitalydesign.com\/en\/wp-json\/wp\/v2\/media\/961"}],"wp:attachment":[{"href":"https:\/\/www.fabitalydesign.com\/en\/wp-json\/wp\/v2\/media?parent=1811"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}